FAQ

Where do you ship?
We currently ship to the United States, Canada, the United Kingdom, and Australia.

How long does delivery take?
Delivery times vary by product and destination. Most orders are estimated to arrive within 5–14 business days.

Will I receive tracking information?
Where tracking is available, tracking information will be emailed to you once your order has shipped.

Can I return my order?
Eligible return or refund requests may be made within 30 days of delivery. Please see our Returns & Refunds Policy for full details.

What if my item arrives damaged or incorrect?
Contact us as soon as possible with your order number and photos or video of the issue so we can help arrange the appropriate solution.

Can I cancel or change my order?
Please contact us as soon as possible. We’ll do our best to help, but orders that have already been processed or shipped may not be eligible for changes or cancellation.

How much is shipping?
Shipping is free on all orders. Shipping costs are already included in the product price, so no additional shipping fee is added at checkout.

How can I contact Nooklish?
Please visit our contact us page at anytime.